Effective Date: 7/7/2025
Last Updated: 7/7/2025

Introduction

Brad’s Boat & RV Storage (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our storage services, visit our facility, or interact with our website.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email address
• Identification Information: Driver’s license number, government-issued ID
• Financial Information: Credit card details, billing address, payment history
• Vehicle Information: Make, model, year, VIN, license plate numbers, dimensions
• Emergency Contact Information: Names and contact details of emergency contacts

Facility Information

• Access Records: Entry and exit times, gate access logs
• Security Footage: Video surveillance from our facility cameras
• Storage Details: Unit number, rental period, storage contents (if disclosed)

Website Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Device information and operating system

How We Use Your Information

We use your personal information for the following purposes:

Service Provision

• Processing rental agreements and managing your storage account
• Facilitating access to storage facilities
• Billing and payment processing
• Communicating about your account and services

Security and Safety

• Monitoring facility access and security
• Investigating incidents or suspicious activity
• Ensuring compliance with storage terms and conditions

Business Operations

• Improving our services and customer experience
• Maintaining business records and compliance with legal requirements
• Marketing and promotional communications (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Background check services
• Maintenance and security services
• Legal and accounting services

Legal Requirements

We may disclose information when required by law or in response to:

• Valid legal process (subpoenas, court orders)
• Law enforcement requests
• Protection of our rights, property, or safety
• Emergency situations involving threats to safety

Business Transfers

In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Physical Security: Secured facilities with controlled access
• Digital Security: Encrypted data transmission and secure data storage
• Access Controls: Limited access to personal information on a need-to-know basis
• Employee Training: Regular training on privacy and security practices

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information

Data Portability

• Request a copy of your personal information in a commonly used format

Deletion

• Request deletion of your personal information (subject to legal and business requirements)

Marketing Communications

• Opt out of marketing communications at any time
• Update your communication preferences

Retention of Information

We retain your personal information for as long as necessary to:

• Provide our storage services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Storage and access records may be retained for security purposes even after your storage agreement ends.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered customers
• Posting notices at our facility

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Brad’s Boat & RV Storage
275 Halm Dr, Canyon Lake, TX 78133
Phone: (830) 515-3808
Email: bradsboatrvstorage@gmail.com
Website: https://bradsboatrvstorage.com

Privacy Officer: [Insert Name and Contact Information]

State-Specific Rights

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it’s used, and the right to request deletion of your personal information.

Other State Rights

Residents of other states may have additional privacy rights under applicable state laws. Please contact us to learn more about your specific rights.